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Dr Bilas

75 Griffiths Drive

Patient Experience

The NHS wants you to have the best possible experience of care. The NHS Friends & Family Test is a way of gathering your feedback in order that we can continuously review our service.

It is based on one simple question:
"How likely are you to recommend our service to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think about your experience - what you like and what you think can be improved. Ultimately you are helping us to make changes that will ensure we can offer the best possible care.
If you prefer to give your comments anonymously, please do so. If you leave your contact details we may get in touch to talk to you about your feedback so we can better understand your views.

If you wish to fill out a copy of the short survey, please click here.
Thank you for taking part.

The following are results for our Family and Friends Test:

January 2016:

Extremely LikelyLikelyNeither Likely or UnlikelyUnlikelyExtremely UnlikelyDon't Know
2820000

The following are collated results obtained from our Patient Experience surveys:



Overall 2015

1st February 2015